Effective Date: May 2, 2026
Los Feliz Detox Center (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information through our website, www.losfelizdetox.com, and your rights regarding that information.
Information collected through this website that constitutes Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA) is also subject to our Notice of Privacy Practices, which provides more specific protections for your medical records and treatment information. In the event of a conflict between this website Privacy Policy and the Notice of Privacy Practices, the Notice of Privacy Practices will govern.
We collect several types of information from and about users of our website, including:
Personal Identification Information: Name, email address, phone number, and any other information you provide via our contact forms or “How To Get Started” inquiries.
Insurance & Health Data: Information regarding your insurance provider or general health concerns provided voluntarily to determine treatment eligibility.
Technical Data: IP addresses, browser type, and usage patterns collected through cookies and tracking technologies (e.g., Google Analytics, Meta Pixel).
We use the information we collect to:
Process your requests for treatment or assessments.
Verify insurance coverage and benefits.
Improve our website functionality and user experience.
Communicate with you regarding our services, blog updates, or recovery resources.
Comply with legal and regulatory requirements.
We do not sell your personal information. We may disclose information:
To contractors and service providers we use to support our business (e.g., website hosting, HIPAA-compliant CRM).
To insurance companies for the purpose of verifying coverage and processing claims.
To fulfill the purpose for which you provided it.
To comply with any court order, law, or legal process.
As a California-based facility, residents have the following rights:
Right to Know: You may request a disclosure of the categories and specific pieces of personal information we have collected about you.
Right to Delete: You may request that we delete personal information collected from you (subject to certain legal exceptions).
Right to Opt-Out: We do not sell personal data; however, you have the right to limit the use of “sensitive” personal information.
We implement industry-standard security measures, including SSL encryption and secure servers, to protect your data. However, no transmission of information via the internet is completely secure. Any transmission of personal or health information is at your own risk.
Our website may include links to third-party websites (e.g., social media or recovery resources). We are not responsible for the privacy practices or content of these external sites.
To ask questions or comment about this Privacy Policy and our privacy practices, contact us at:
Los Feliz Detox Center 3012 Hyperion Ave Los Angeles, CA 90027 Email: moc.xotedzilefsol@ofni Phone: 323-300-8066